Always up, never down

One of the staff noticed that someone has dared to complained about Sainsbury’s putting up the price of a Walls Vienetta by 27% to £1.90 on InYourFaceBook. The response from Sainsbury’s was that prices go up as well as down and everything the customer gets is value for money. In the experience of my observant staff member, prices go down only when stuff is on special offer – and temporarily – and they never go down otherwise. And shoving the price up by 27% is no way to give the customer anything approaching value for money.