One of the reasons why people are using the GP service less at the moment has to be the problem of getting in touch. Try to phone the surgery and you are confronted with a lengthy menu with a shower of irrelevant (to you) information along the way.
A lot of people find they have lost the will to live when they get to the end of the menu message and just put the phone down.
Saturday, 3 October 2020
No through road
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