Saturday, 26 June 2021

Disconnected from reality

The bigger the company, the dafter its communication system. Someone who needed a job done by Electricity North West was contacted by the Services department about the appointment.
    He had a phone call to confirm his post code, house number and name; he even spelled the name. The young lady said she’d send a letter of confirmation.
    The letter arrived the next day; addressed to The Occupant and Dear The Occupant.

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