One of my neighbours was complaining that he’d found it impossible to make an appointment to get his meters swapped online because the company’s website didn’t want to know anyone who doesn’t have a pocket phone.
Logically, a landline number is better because if someone answers the call, that means there is someone on the spot to let the engineer in.
But since when did good sense have anything to do with the energy market?
Tuesday, 21 December 2021
Sense quotient zero
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